Refund policy

Returns and Exchanges

We do not accept returns, exchanges, replacements, or refunds after delivery for change-of-mind purchases, orders placed in error, or incorrect product variant selection by the customer.

For cancellations requested before an order is processed, please refer to our Order Cancellation Policy.

 

Order Cancellation Policy

We strive to process and ship orders promptly. Customers have 1 hour from the time of order placement to request a cancellation. If your order has already been processed, cancellation will no longer be possible. Refunds for approved cancellations are subject to a 10% processing fee.

 

Refund Policy for Failed Deliveries

No refunds are available for failed deliveries resulting from customer error, such as providing an incorrect address, failing to collect the parcel, refusing delivery, or not paying customs fees.